Collection of your Personal Information
Account and Profile Information: We collect information about you when you make purchases through our Services. Information we collect includes your name, address, email address, and phone number. Payment Information: When you make payments through our Services, you may need to provide financial account information, such as your credit card number, to our third-party payment services. Purchase Information: We collect information about what products you purchase through our Services. When you purchase our products from online retailers or in stores, you provide your information directly to those retailers and their use of your information is governed by their privacy policies. Information about your computer hardware and software may be automatically collected by Infollective Solutions Sdn Bhd. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Infollective Solutions Sdn Bhd website. We may obtain information, including personal information, from third parties such as our partners and service providers, and combine it with other information we collect from you. Infollective Solutions Sdn Bhd encourages you to review the privacy statements of websites you choose to link to from Infollective Solutions Sdn Bhd so that you can understand how those websites collect, use and share your information. Infollective Solutions Sdn Bhd is not responsible for the privacy statements or other content on websites outside of the Infollective Solutions Sdn Bhd website.
Usage of your Personal Information
We may use the information we collect for a variety of purposes, including to: Provide, operate, maintain, improve, personalize, and promote our Services; Develop new products, services, features, and functionality; Enable you to access and use our Services; Process and complete transactions, and send you related information, including purchase confirmations; Communicate with you, including responding to your comments, questions, and requests; providing customer service and support; providing you with information about services, including technical notices, updates, security alerts, administrative messages, or advertising or marketing messages; and providing other news or information about us and our select partners; Monitor and analyze trends, usage, and activities in connection with our Services; and Investigate and prevent fraudulent transactions, unauthorized access to our Services, and other illegal activities; We may also use the information we collect for other purposes about which we notify you.
Information Sharing and Disclosures
We may share your information in the following ways: Your consent: We will share your personal information with companies, organizations, or individuals outside of Infollective Solutions Sdn Bhd when we have your consent to do so. Service Providers, Business Partners and Others: We may share your information with service providers and other third parties who perform services on our behalf, such as analytics and marketing services. We provide your payment information to our service providers for payment processing and verification. Service providers and other third parties such as analytics providers may collect information about your online activities over time and across different online services when you use our Services. Compliance with Laws and Law Enforcement Requests; Protection of Our Rights: We may disclose your information (including your personal information) to a third party if (a) we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request, (b) to enforce our agreements, policies and terms of service, (c) to protect the security or integrity of Infollective Solutions Sdn Bhd products and services, (d) to protect the property, rights, and safety of Infollective Solutions Sdn Bhd, our customers or the public from harm or illegal activities, (e) to respond to an emergency which we believe in the good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person, or (f) to investigate and defend ourselves against any third-party claims or allegations. Business Transfers: We may share or transfer your information (including your personal information) in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. We will notify you of such a change in ownership or transfer of assets by posting a notice on our website. Aggregate or Non-identifying Data: We may share aggregate or other non-personal information that does not directly identify you with third parties in order to improve the overall experience of our Services.
The Choices You Have with Your Information
You may decline to share certain personal information with us, in which case we may not be able to provide to you some of the features and functionality of our Services.
Security of your Personal Information
Infollective Solutions Sdn Bhd secures your personal information from unauthorized access, use or disclosure.
We take reasonable measures to protect your personal information in accordance with this Policy. Unfortunately, the Internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us.
Children Under Thirteen
Infollective Solutions Sdn Bhd does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
Opt-Out & Unsubscribe
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Infollective Solutions Sdn Bhd by contacting us here:
- Web page: www.infollective.com
Changes to this Statement
Infollective Solutions Sdn Bhd will occasionally update this Statement of Privacy to reflect company and customer feedback. Infollective Solutions Sdn Bhd encourages you to periodically review this Statement to be informed of how Infollective Solutions Sdn Bhd is protecting your information.
Thank you for choosing Infollective Solutions Sdn Bhd products and Services.
Our Product is capable of providing you with services to manage, control and maintain your Product. The Product can be controlled via an application provided by Infollective Solutions Sdn Bhd on your mobile device (such as your cellular phone, tablet computer, or other connected device) locally or remotely. The application also provides other features you can access (“the App”).
The Product, the App, the iTrack.my Fleet Management Account and also the software embedded in the Product and any updates thereto (“Product Software”) are collectively referred to as the (“Services”). Please note that you can use the Product from within your home via the App (“Local Access”).
In order to also use the Products from outside your home you will need to have a iTrack.my Fleet Management Account, which you can create on the Web Site (“Remote Access”). With a iTrack.my Fleet Management Account you will be able to control your Products from within and from outside the home, via the App and via the Web Site. It is important for you to know that once you have created a iTrack.my Fleet Management Account you will always access the Products via the Remote Access mode also when using the Products within the home, unless you reset your bridge. This is important for you to know, as different sets of data are being collected in the Local Access and Remote Access mode. For more information on this please read our Privacy Notice.
In order to be able to fully use the Services you need to:
create an account for the use of the Service ( the “ iTrack.my Fleet Management Account” ), and accept the terms and conditions for use of the Services, set forth below, (the “Terms”);
acknowledge the Website and the App as formal channel of Infollective Solutions Sdn Bhd communication to you eg. in relation to any changes in the Services or Terms governing such Services (“Formal Communication”);
download the App as indicated on the Website;
activate the Services by connecting the Product as indicated in the instruction for use;
acknowledge that the Services rely on the availability of the infrastructure/system requirements and services of third parties (such as ISP, carrier or other), whether contracted by you or Infollective Solutions Sdn Bhd;
If you do not wish to create a iTrack.my Fleet Management Account you will not be able to access all the features the Product can provide you with. Controlling your Product locally within your home will be possible. In that event you will download only the App and you will need to accept the Terms.
Customer Service: If you have any questions or concerns regarding the Products, the Services, or these Terms, please contact Infollective Solutions Sdn Bhd Customer Service. The third party platform provider is not responsible for the App nor its content. Therefore you should only contact Infollective Solutions Sdn Bhd for any questions, support, product claims and third party intellectual property claims related to the Services.
These Terms and Conditions are a binding legal agreement, and by using the Services, you agree to be bound by these Terms. The use of the Services for the Product is governed by these Terms.